Privacy Policy

Last Updated: 4/10/2025

At Vitality Health of Utah, we value the privacy and security of our users. This Privacy Policy outlines the information we collect, how we use that information, and how we share it. By using our services, including communication via SMS, you consent to the collection and use of your information as described below.

 

1. Information We Collect

We collect the following types of personal information from users when they interact with our services:

• Contact Information: This may include your name, phone number, email address, and other communication details.

• SMS Messages: When you communicate with us via SMS, we collect the content of your messages and related data (e.g., date and time).

• Device Information: Information about the device used to access our services (e.g., IP address, browser type, and operating system).

• Communication Preferences: Your preferences regarding how we contact you, including whether you consent to receiving SMS messages from us.

 

2. How We Use Personal Information

We use the personal information we collect for the following purposes:

• To communicate with you, including sending SMS messages related to customer support, account updates, and important service notifications.

• To process your requests and provide services you’ve asked for.

• To improve our services and user experience by analyzing usage data.

• To send marketing communications, only with your explicit consent.

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3. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Vitality Health of Utah LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.vitalityhealthofutah.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

 

4. Who We Share Personal Information With

We may share your personal information in the following circumstances:

• Service Providers: We may share personal information with trusted third-party vendors who provide services such as SMS delivery, technical support, and analytics. These service providers are only allowed to use your information for the purposes of providing services to us and are prohibited from using your information for other purposes.

• Compliance with Laws: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Vitality Health of Utah, our users, or others.

SMS Consent: Your SMS consent is not shared with third parties or affiliates for marketing purposes. We respect your privacy and will not use your SMS consent for purposes outside of providing the services you have requested.

 

5. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes encryption and secure data storage practices. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. How Long We Retain Your Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. If you request to opt out of SMS communications, we will retain the minimum necessary data to ensure compliance with your request.

 

7. Your Rights and Choices

• Opt-Out of SMS: You can opt out of receiving SMS messages at any time by following the instructions included in our messages or by contacting us directly.

• Access and Update Your Information: You may request access to or update your personal information by contacting us at feedback@vitalityhealthofutah.com.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the revised policy will be effective immediately upon posting.

 

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

feedback@vitalityhealthofutah.com
 

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10. Accessibility of the Privacy Policy

To ensure that users can easily access our privacy policy, we have included a link to this Privacy Policy on all relevant web forms. You can also find a link to this Privacy Policy in the footer of every page of our website.

By providing your consent to receive SMS messages from us, you acknowledge that you have read and understood this Privacy Policy. You also agree that your SMS consent will not be shared with third parties or affiliates for marketing purposes.